Senior Brand Manager (Account Executive)

Who We Are:

Ripley PR, Inc. is an award-winning global public relations agency specializing in skilled trades, franchising, manufacturing and B2B technology. Founded in 2013, Ripley PR has been recognized by Entrepreneur Magazine as a Top 10 Franchise PR Agency five years in a row, and was named to Forbes’ America’s Best PR Agencies list in 2021. The agency was also named as No. 2 PR Agency in the greater Knoxville area by the Knoxville News Sentinel in 2022. These awards represent our focus and commitment to creating PR campaigns that drive results for our global clients.

Orange Orchard, a division of Ripley PR founded in 2018, focuses on promoting vegan and plant-based brands, and increasing awareness and fundraising for animal welfare organizations.

What We Do:

Offering a full range of strategic communication services, including traditional media relations and crisis management strategies, Ripley PR uses a practices and creative public relations branding to tell compelling stories and deliver measurable results. Ripley PR is a partner in IPREX, a $508 million global network of communication agencies, with 1,100 communications professionals in more than 100 markets worldwide.

How We Work:

At Ripley PR, we are solution-focused, outgoing, positive, and rally around producing high-quality work for our clients. We’re different than most PR agencies. Our teams of specialists provide clients with simple, ongoing analytics, showing the true return on investment. We want clients to know what we do on a daily basis to promote and advocate for their brand. We enjoy a fast-paced environment with open communication. With a work hard, play hard mentality, we enjoy a challenge as much as we enjoy our free office snacks and partnership with a local coffee shop, goal-based financial , bi-monthly office massages and occasional short days.

What You’ll Do:

Ripley PR is looking for an experienced client account manager who will serve as the primary point of contact for an assigned group of clients in various industries. Our ideal candidate has several years of agency experience, a solid business acumen, creative vision, and the ability to see the big picture for our agency and each of our clients.


  • Serving as main point of contact for assigned clients, both retainer and project clients, and building effective relationships with multiple clients in various industries
  • Managing team of specialists to ensure all work aligns with client goals and deadlines are met for your assigned clients
  • Independently and collaboratively creating and executing client PR and Marketing strategies that include measurable results for all assigned clients
  • Researching, writing and editing dynamic PR and Marketing related content; including but not limited to strategies, press releases, blogs, social media calendars, media pitches, media kits, and marketing collateral, on-time and within approved budgets
  • Consulting with clients throughout crises and other difficult situations
  • Creating and providing analysis for weekly or monthly reports, including clippings reports, status reports, website traffic, social media engagement, etc.
  • Scheduling and chairing regular recurring client meetings; consulting C-suite executives and addressing issues
  • Maintaining agency time sheets on a daily basis
  • Staying on top of business best practices and providing insights to improve campaigns


  • Bachelor’s degree in public relations, journalism, marketing or a related field
  • 7+ years of related PR management experience
  • First-class interpersonal skills
  • Works well collaborating with a team and working independently
  • Highly organized
  • Proficient in PC, MS Word, MS Excel, PowerPoint, WordPress and content management systems

Benefits Offered:

  • Medical, Dental, Vision Insurance Coverage Program
  • 401K Investment Program (with Company Match!)
  • 14 Paid Holidays
  • Paid Time Off
  • Free Snacks in the Office and Partnership with the Best Local Coffee Shop
  • Bi-Monthly Office Massages
  • Early Outs and Financial Incentives
  • An environment to grow your level of knowledge and experience

Work Location:

  • Full-time, On Location in Maryville, Tennessee. (This is not a remote position.)
  • Some Travel Required
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Public Relations